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Resident Rights

A relative asks in a supermarket if the client's roommate has ever been in a mental hospital. The BEST reply is:

From Free CNA Skills Test Practice pdf

Answer choices

  1. A It would not be right for me to talk about another client.
  2. B I'm not sure, but I think so.
  3. C Yes, but the client is much better now.
  4. D I don't know, but I will check the record and call you.

Correct answer: A. It would not be right for me to talk about another client.

Clinical Rationale

It would not be right for me to talk about another client.

Maintaining confidentiality is a fundamental ethical principle in any client-professional relationship. Sharing information about another client, including their mental health history, violates privacy and trust, and is typically against professional guidelines.

A) It would not be right for me to talk about another client.

This response is appropriate as it emphasizes the importance of confidentiality and respects the privacy of the client in question. It asserts a professional boundary that is critical in mental health and related fields, ensuring that sensitive information is not disclosed without consent.

B) I'm not sure, but I think so.

This option is inappropriate because it implies uncertainty while still hinting at a possible disclosure of private information. It fails to uphold the confidentiality standard and could lead to misinformation or breach of trust regarding the client's situation.

C) Yes, but the client is much better now.

This choice is highly inappropriate as it directly discloses confidential information about the client's history in a public setting. It not only violates ethical standards but also could potentially harm the client's reputation and well-being.

D) I don't know, but I will check the record and call you.

While this response suggests a willingness to assist, it still breaches confidentiality by indicating an intent to look up and share personal information about another client. Ethical practice dictates that client information should not be accessed or shared without explicit consent.

Conclusion

In professional settings, especially those involving sensitive information such as mental health, confidentiality must be prioritized. The response that best upholds this principle is the assertion that discussing another client is inappropriate. By maintaining these boundaries, professionals protect their clients' rights and foster a trustworthy environment.

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