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CNA Clinical Skills

How Can You Encourage a Resident's Participation in a Restorative Procedure?

Updated October 1, 2026

To encourage a resident's participation in a restorative procedure, focus on building trust, explaining the purpose, and making the process a collaborative effort. Start by clearly and simply explaining what the procedure is, why it matters for their independence, and how it aligns with their personal goals. For example, say, “This exercise will help you get stronger so you can walk to the dining room again.”

Key Strategies to Boost Participation

  • Set small, achievable goals: Break the procedure into steps and celebrate each success. This builds confidence and reduces overwhelm.
  • Offer choices: Let the resident decide when, where, or in what order to do the steps. Even small choices like which arm to start with give a sense of control.
  • Use positive reinforcement: Praise effort, not just completion. Say, “You did a great job lifting your leg that high today.”
  • Involve them in planning: Ask what motivates them, walking to the bathroom alone, feeding themselves, or attending activities. Tie the procedure to that goal.
  • Be patient and consistent: Progress may be slow. Show up on time, keep a calm tone, and never rush.

Remember, restorative care is about maximizing function, not doing tasks for the resident. Your role is to guide and support, not to take over. If a resident refuses, document it and try again later. Forcing participation can damage trust and set back progress.

Why This Matters for Your CNA Exam

Restorative care questions appear on the written and skills exams. You may be asked how to promote independence or handle refusal. Practice scenarios with CNA skills test practice questions to build confidence. Also review the CNA scope of practice to know your boundaries.

For more on resident rights and motivation, the CMS Long-Term Care Surveyor Guidance emphasizes person-centered care, a principle you can apply daily.